Professional Herpetoculture for the Pet Trade
VMS PROFESSIONAL HERPETOCULTURE

What does 'quality reptiles' really mean? To many breeders, it simply means selecting the most attractive patterns or colors. While this is important, we believe it is also important to select healthy vigorous animals. There is little point in producing the prettiest specimens if they lack the will to survive or have genetic disorders. At VMS, we use decades of experience to carefully select for the best balance of all traits. Explore our web site and experience the difference!

VMS is proud to offer top quality reptiles at realistic prices, along with some of the most detailed information available today.

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Holiday Shipping Schedule!

The holidays are once again upon us, and with it comes an increase in package movement that can affect delivery of delicate live cargo. Please note the following changes in our shipping schedule as a result and plan your purchases accordingly:

The last available shipping date prior to Christmas will be: Out Monday December 16th for arrival on Tuesday December 17th.

Christmas week there will be no shipping.

New Year's week there will be no shipping.

Normal shipping dates will resume on Tuesday January 7th for arrival on Wednesday January 8th.

PayPal Policy Change for Refunds

PayPal is reinstating a controversial policy around its handling of fees in the event of a refund. Starting October 11, 2019, PayPal will begin pocketing the initial 2.9 percent commission fee sellers forfeit during a transaction even when the seller is refunding a customer in full.

The company initially rolled out this policy back in April 2019, but seller backlash over PayPal claiming the commission fee on refunded transactions led it to reverse course. Now, PayPal is implementing this policy for good, citing its “cost structure” and claiming the approach to refunds is "in line with industry practice." Sellers are again up in arms over the change, as in fact it is NOT the case that the online payment processing industry handles refunds like this.

An example: A customer places an order totaling $500 of which Paypal then charges VMS $14.80 in commission/transaction fees. Currently, if the customer then requests a refund for whatever reason, PayPal will allow us to refund the $500, charging us only thirty cents. Under the new policy, Paypal will charge us $14.80 for that same refund.

Therefore, we are now forced to implement a restocking fee equal to the PayPal transaction fees (2.9% of order total in commission fee plus a thirty cent transaction fee) charged to VMS on all orders refunded to customers effective October 11, 2019.

While we certainly do not wish to do this, our hand has been forced by PayPal. We encourage our customers to be certain of their purchases before completing payments in order to avoid restocking fees.

VMS currently uses PayPal's shopping cart for all transactions, whether the customer is paying by Credit Card or PayPal account. In an effort to better serve our customers, we have already closed a number of our PayPal accounts. We are in the process of migrating our shopping cart to another system to avoid using PayPal for all credit card transactions while still allowing customers the option of selecting PayPal at checkout.

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What's New
  • New corn morphs expected in 2019 include Peppermint, Peppermint Bloodreds, Bloodred Kastanie Terrazzos and many more!
  • Added new book "Cornsnake Cultivar Compilation" to our inventory
  • Added new pages for Hognosed Snakes!
  • Raising Baby Snakes (informative article in the 'Learning Center')